Privacy Policy

Human by Design (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, engage with our services, or communicate with us.

By using our website and services, you agree to the terms of this Privacy Policy.

​

1. Information We Collect

We may collect the following types of information:

​

1.1 Personal Information

Information you provide voluntarily, including:

• Full name

• Email address

• Phone number

• Organisation or job title

• Payment information (processed securely via third-party providers)

• Any details shared via contact forms or booking forms

 

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on site

• Cookies and tracking data

 

1.3 Sensitive Information

We do not intentionally collect sensitive information unless you explicitly provide it. If shared, it will be handled in accordance with privacy obligations.

 

2. How We Use Your Information

We may use your information to:

• Provide, personalise, and improve our services

• Respond to enquiries, bookings, and correspondence

• Deliver marketing communications (only with your consent)

• Process payments and manage invoicing

• Improve website experience and analytics

• Maintain security and prevent fraud

• Meet legal or regulatory obligations

 

3. How We Store & Protect Your Information

Your information is stored securely using industry-standard systems.
We implement a range of safeguards including:

• Secure server hosting

• Encrypted data transmission (SSL)

• Restricted access to personal data

• Regular system monitoring

While we take reasonable steps to protect your data, no online system can guarantee absolute security.

 

4. Sharing Your Information

We do not sell your personal information.

We may share data with trusted third parties only when necessary to operate our business, such as:

• Payment processors

• Email marketing platforms

• Data analytics providers

• Website hosting services

• Professional advisers (legal, financial, etc.)

These providers are required to protect your information and use it only for the purpose it was shared.

We may also disclose information if required by law or to protect our legal rights.

 

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track analytics, and improve site performance.
You may adjust your browser settings to refuse cookies, but certain site features may not function properly.

 

6. Marketing Communications

If you subscribe to our newsletter or opt in to updates, you consent to receiving communications from us.
You may unsubscribe at any time using the link provided in each email or by contacting us directly.

 

7. Access, Updates & Your Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you

• Correct or update your information

• Request deletion of your data

• Withdraw consent for marketing

• Restrict or object to data processing

 

To exercise these rights, contact us at:
kate@humanbydesign.com.au

 

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites.

 

9. International Data Transfers

If you are outside Australia and interact with our site, your data may be transferred to and processed in Australia. By using our site, you consent to this transfer.

 

10. Changes to This Policy

We may update this Privacy Policy as our business evolves.
Any changes will be posted on this page with an updated revision date.

 

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Human by Design
Email: kate@humanbydesign.com.au
Website: www.humanbydesign.com.au